VoIP, PBX, Multi-Line Office Phones
Business VoIP Phone Systems: Coeur d’Alene, Post Falls, & Spokane
Office Phones Service, Installation, and Support
Intechtel provides businesses in Coeur d’Alene, Post Falls, and Spokane with phone systems built to match their team’s workflow. Here’s why businesses trust Intechtel:
Systems include features like call forwarding, auto attendants, voicemail-to-email, and remote access
Advanced configuration to support multiple staff and complex workflows
Ongoing support from local technicians
Network cabling installation available
Fiber internet available for reliable VoIP performance
Contact us for a free on-site survey or book a call with an IT expert.
Phone System Features
Get A Phone System Quote
Share a few details about your phone system needs:
Choosing a Business Phone System
Cloud-Based VoIP System
Unlimited phones (pay per phone)
Secure, reliable cloud-hosted PBX
Starts at $49.99 mo. per phone
Small On-Premesis System
Up to 25 phones
Server on-premises
Expertly built configuration
Large On-Premesis System
25 phones or more
Server on-premises
Expertly built configuration
Business Phone Service Plans
Call for pricing - minimums apply. VoIP and SIP trunking offer a reliable, cost-effective alternative to traditional phone lines, scaling easily with your business. In some cases, VoIP can cut costs by 50–70%.
*Call for Pricing*
*Price includes phones.* Upgrade to a reliable cloud-based phone systems for just $49.99 per phone. Enjoy crystal-clear calls and advanced features. More options available. ***Taxes and Fees INCLUDED***
$
49.99 mo. (per phone)
What System Works Best For You?
Cloud-Hosted Or On-Premise Phone Systems
Equipment is maintained at off-site data center and is cloud-based. The phone systems connect to data center over the Internet connection.
Call control, collaboration, call management, messaging, voicemail, mobility, contacts, call training, web-based management, contact center, integrations, analytics
PROS
✓ No equipment maintenance cost
✓ Much lower set-up cost
✓ Operational expense model
CONS
❌ Ongoing monthly cost
✓ No equipment maintenance cost
✓ Much lower set-up cost
✓ Operational expense model
CONS
❌ Ongoing monthly cost
PROS
✓ Less risk, work and complexity – provider is responsible
✓ Quickly grow and easily cut-back
✓ No manual maintenance or updates
CONS
❌ Can be limited on number of phones based on bandwidth/network
✓ Less risk, work and complexity – provider is responsible
✓ Quickly grow and easily cut-back
✓ No manual maintenance or updates
CONS
❌ Can be limited on number of phones based on bandwidth/network
PROS
✓ No updates and maintenance – provider is responsible
CONS
❌ No control over your system. The provider has actual control of the phone system.
✓ No updates and maintenance – provider is responsible
CONS
❌ No control over your system. The provider has actual control of the phone system.
PROS
✓ Provider may provide solutions that a business could not financially afford if obtained independently
CONS
❌ Some features and options don’t scale up cost-effectively
✓ Provider may provide solutions that a business could not financially afford if obtained independently
CONS
❌ Some features and options don’t scale up cost-effectively
PROS
✓ Easy to get started
✓ Inexpensive to implement
✓ Not dependent on IT personnel
CONS
❌ Training will be required for users. Training may or may not be offered by providers.
✓ Easy to get started
✓ Inexpensive to implement
✓ Not dependent on IT personnel
CONS
❌ Training will be required for users. Training may or may not be offered by providers.
Cloud-Hosted Phone Systems:
On-Premises Phone Systems:
Equipment is kept on-site. Premises business phone systems are connected locally to the on-site server.
Call control, collaboration, call management, messaging, voicemail, mobility, contacts, call training, web-based management, contact center, integrations, analytics
PROS
✓ Not locked into a monthly plan
✓ Potentially lower total cost of ownership, especially with growth
✓ Company asset
CONS
❌ Higher initial set-up cost
❌ Equipment maintenance and support costs
✓ Not locked into a monthly plan
✓ Potentially lower total cost of ownership, especially with growth
✓ Company asset
CONS
❌ Higher initial set-up cost
❌ Equipment maintenance and support costs
PROS
✓ Complete control of expansion
✓ Flexibility – switch solutions or mix and match
CONS
❌ A larger systems means more complexity you will have to manage on your own
❌ Installation and planning take time
✓ Complete control of expansion
✓ Flexibility – switch solutions or mix and match
CONS
❌ A larger systems means more complexity you will have to manage on your own
❌ Installation and planning take time
PROS
✓ Total control over your phone system
✓ Able to really customize to match needs
CONS
❌ All maintenance, updates, fixes and support must be handled internally or hired out by the company.
✓ Total control over your phone system
✓ Able to really customize to match needs
CONS
❌ All maintenance, updates, fixes and support must be handled internally or hired out by the company.
PROS
✓ Total flexibility – Phone system owners can do as they wish with their equipment.
CONS
❌ Changes can be expensive. Some companies may not have the IT or financial resources to make major changes.
✓ Total flexibility – Phone system owners can do as they wish with their equipment.
CONS
❌ Changes can be expensive. Some companies may not have the IT or financial resources to make major changes.
PROS
✓ IT support personnel or contractor typically trains staff
CONS
❌ May take longer
❌ More equipment needed
✓ IT support personnel or contractor typically trains staff
CONS
❌ May take longer
❌ More equipment needed
Featured Customer Story
Coeur d’Alene VoIP Phone System Story: Redal & Redal Law Firm
With outdated hardware, minimal cybersecurity, and unreliable communication tools, Redal & Redal Law knew it was time for a full IT overhaul. They partnered with Intechtel to modernize their systems—starting with a new business phone system tailored to the needs of a busy law office. The upgraded VoIP solution improved call quality, flexibility, and reliability, ensuring they could stay connected with clients and colleagues without disruption.
In addition to a new phone system, we installed new network cabling, a secure server and firewall, implemented enterprise-grade cybersecurity and offsite cloud backups, deployed a complete surveillance system, and now provide ongoing managed IT support. The result is a law firm that operates securely, reliably, and with confidence. Check out the full story by following the button below.
Real Stories.
Real Results.
Phone Systems FAQ for Businesses
What is the difference between cloud-based and on-premises business phone systems?
Cloud-based phone systems host your equipment off-site in a secure data center, allowing remote access, easy scaling, advanced features, and predictable monthly costs. On-premises systems keep your equipment in your office, giving you direct control over configuration and hardware, ideal for larger offices or complex workflows.
How can VoIP phone systems save my business money?
VoIP (Voice over Internet Protocol) systems use your internet connection instead of traditional phone lines, often reducing costs substantially while increasing flexibility. They scale easily with your team, support advanced features like call forwarding and voicemail-to-email, and eliminate the need for multiple separate lines.
What features should I look for in a business phone system?
Key features include auto attendants, call queues, call recording, voicemail-to-email, multiple caller IDs, remote phone access, softphones, and virtual extensions. These features streamline communication, improve efficiency, and enhance customer experience.
Can Intechtel install and support phone systems for remote or home offices?
Yes. Intechtel sets up phones that work in-office or remotely under a single system. Your team can access extensions, call history, and voicemail through web portals or apps, ensuring seamless communication wherever they work.
Do I need fiber internet for a VoIP phone system?
No, but low-latency, symmetrical speed fiber internet is highly recommended for VoIP systems because it ensures crystal-clear calls and reliable connectivity. Other services such as cable or DSL are also acceptable, while many satellite Internet services are not due to the added latency (Except Starlink.) Intechtel can install or upgrade network and Internet connections to optimize your phone system performance.
Testimonials
Here’s what our customers have said.
At Intechtel, customer satisfaction is at the heart of what we do. Each story of success fuels our commitment to providing expert managed IT services and tech support to Coeur d’Alene, North Idaho and the Spokane area.
