Intechtel
VIKING HOMES CLIENT IT

Customer Story: Viking Construction

Viking Construction Upgrades Outdated IT Systems with Intechtel

When North Idaho–based Viking Construction entered a period of ownership restructuring, they quickly realized their outdated IT systems were holding them back. Years of temporary fixes, unreliable hardware, and makeshift setups had left their business without the modern tools needed to operate efficiently across multiple offices and field locations.

The Challenge:

Viking Construction’s IT setup was creating major roadblocks, with challenges and goals that included:

Unreliable network infrastructure and disconnected systems
A makeshift server in a coat closet causing overheating and clutter
No centralized or secure file management
Outdated phone system with poor quality and limited features
Inconsistent WiFi and weak internal communication
No cybersecurity protections or IT support plan
The need for scalable networking across all locations
Secure, centralized file storage with controlled access
Modern communications with enterprise-grade phones and WiFi
Professional-grade cabling and stronger cybersecurity
A refreshed online presence to reflect their brand and work

The Solution:

Viking Construction’s IT setup was creating major roadblocks, with challenges and goals that included:

Cabling & Infrastructure – Rewired the main office with professional-grade racks and cable management to eliminate clutter and enable future scalability.
Secure Networking, Cybersecurity & File Storage – Implemented segmented networks with built-in protections and deployed a high-capacity NAS system for centralized storage and secure access.
VoIP Phone System –Installed an enterprise-grade solution with HD audio, voicemail-to-email, and advanced call routing.
WiFi Network– Deployed a powerful, seamless WiFi system for reliable coverage throughout the office.
Surveillance System– Added an integrated security solution to protect the premises during and after work hours.
Managed IT Support & Digital Presence– Delivered ongoing managed IT services, remote monitoring, and cybersecurity protections across all locations, while also refreshing their outdated website to better reflect professionalism and client engagement.

The Outcome

Viking construction now operates with the kind of enterprise-grade IT infrastructure typically reserved for much larger firms. Their systems are faster, more secure, and far easier to manage — giving their team more time to focus on delivering exceptional construction projects.

With Intechtel as their trusted partner, they’re no longer reacting to tech problems — they’re prepared for growth, collaboration, and long-term success.

 

What the client says about the experience: