Intechtel offers technology services for the Coeur d’Alene, Post Falls, and Spokane Area
WIFI AND NETWORKING
WiFi is at the core of almost everything you do online today. and it needs to be reliable.
- Secure WiFi networks
- Managed Networks and Firewalls
- WiFi Network design and testing
Technology Services
Technology is what we do. Intechtel has built a reputation based on expert knowledge and customer care.
Learn MoreBusiness Phones
Intechtel offers a variety of telephone systems and service options from the best names in the business.
- Traditional phone service
- VoIP / SIP trunking
- Cloud based services
Learn More About InTechTel
As a locally owned small business in Coeur d’Alene, ID, we focus on providing other small businesses with excellent service and fast support. We offer many residential services as well. Intechtel stands for Internet, technology and telephone.
We offer high-speed, business and residential Internet at a fair price. An Intechtel representative will provide you with Internet service options available at your specific address. Our technology services include tech support, data cabling, surveillance, WiFi networks, computer repair, web design and SEO services. As a one-stop technology solution, we also offer telephone systems and service. Our technicians expertly install feature-rich phone systems in new construction and existing office buildings.
Here at Intechtel, it’s not just about getting a sale but gaining a customer. We value your business and hope to hear from you soon.
TESTIMONIALS
Aaron & Kristen Agostinelli
17:39 23 Oct 24
I have worked with Intechtel on multiple projects and they are quick to respond, easy to work with and do a thorough and complete job. I couldn’t recommend them more and am thankful to have a quality company to work with that is local and responsive!
Sadie Mullen
20:05 21 Oct 24
Tom is the best! He is so awesome and helpful! This whole company is wonderful and will help you with any and all of your IT/computer support needs! I highly recommend their services!
Sheila Huber
02:19 16 Oct 24
James Gardener @ InTechTel computer services in Coeur D Alene Idaho was not only fast in bringing back my internet but amazing. I live in Sandpoint, Idaho and had a difficult time finding anyone in Sandpoint to even answer the phone. I called and he kindly said, " bring it in". I was late for the appointment and he waited outside for me. He was fast, kind and respectful. I was surprised that he resolved a problem I had for 2 weeks and for sure will contact James for all my computer help even though he's over an hour away.
Kole Riverson
14:34 05 Oct 24
I recently had the pleasure of working with Tom on a project, and I have to say, I’ve never worked with a more experienced and professional low voltage tech. As an electrician with years of experience, it’s rare to come across someone as knowledgeable and informative as Tom. His expertise in low voltage systems was apparent from the start, and he made the entire process seamless. He took the time to explain every detail and ensured everything was done to the highest standard. I can’t recommend Tom enough, he’s the best in the business!”
maya chavez
22:07 04 Oct 24
Tom was really professional and had great communication with us the entire time. His work is amazing and very detail oriented, he didn't miss anything and made sure we were happy with his work.
tabitha toms
21:47 04 Oct 24
Tom was great pulling cable throughout our house. Super professional and awesome! Would recommend Tom for any job you need done.
Jerry Miller
17:19 03 Oct 24
Intechtel performed a really smooth install. Very professional and clean. We are extremely happy with the Starlink system.
Patrick Maravilla
17:52 18 Sep 24
CONSIDER YOURSELF WARNED:I paid Intechtel $1800 to install Starlink. I told them I have a lot of trees around my cabin and might need it installed in a tree like my neighbors. They assured me they'd bring a bucket truck but when their tech, Tom, showed up, he didn't have a bucket truck.Tom, installed it on the roof of my cabin instead. I didn't know much about how this worked but he assured me my speeds are high. I tested it and it worked. However, shortly there after I realized my Internet was fast when it was connected but dropped because of the trees every few minutes for 60+ seconds. So emails didn't go through. Work calls couldn't happen. The reason I had Starlink installed was pointless.I reached back out to Tom and asked what could be done. He ghosted me. I reached back out a second time, no response.I had to pay another $800 for a tree company to come install it in a tree like these guys should've done from the beginning.This review is a warning for anyone like me. Trying to install Starlink at a cabin or property. You'd be better off going with another company.
Sharon Oyler
15:09 11 Mar 24
Intechtel's services are outstanding! My employer is a client, as am I personally. I have never had to wait more than a short time for assistance of any sort. They offer personalized services, and everyone there is friendly, knowledgeable and trustworthy. I wouldn't go anywhere else. If they can't solve an issue remotely (and they usually can), they will make arrangements to be on site very quickly. These folks are the real deal. I believe they are competitively priced and worth every penny.
Carla Sheldon
22:06 06 Feb 24
I was very pleased with the service we received! I brought my computer in on Friday afternoon and received a call on Monday that it was fixed! Quick and friendly service!
Carlo Orozco
23:19 04 Feb 24
Where do I start? As a small business owner, Intechtel came through at a desperate time of need where large service providers (Ziply and Spectrum) could not help us get phone service set up. This was devastating for our business and the impact of not having phone service on our clients was hugely negative. Intechtel was able to come in on the same day we called for them, established phone service, provided 3 phones with 3 lines, all within an hour of time. Customer service was excellent and would have to say that I highly recommend Intechtel to anyone in our local area that is needing their services. Thanks guys!
Brandii Burke
23:32 02 Feb 24
Adam, you are the man! I needed to speak with someone who understood internet and wiring CAT5. I could not get a straight answer from my internet service provider. Although I am not able to be a customer of Intechtel, Adam was happy to share some insight with me on figuring out a solution to my problem. Thanks Adam, for looking out for your neighbors and sharing your expertise even when you may not directly benefit. I Will always recommend you and your company.
Merle Van Houten
00:53 27 Dec 23
Very Responsive! Did an excellent job pinpointing, explaining and fixing the problem.
Donna Russey
01:06 21 Dec 23
Intechtel came to my house to install a tv and did a fantastic job! Tom is great , thank you guys!Come back again!!!!
Bjorn Fenwick
21:03 05 Oct 23
Adam is the best. Very helpful getting me out a a bind today sorting out my Ubiquity router.
Luci Dixon
17:06 09 Jun 23
Adam has done an amazing job at The Boathouse with our sound system! I would highly recommend hi assistance!
Jarin Bressler
21:54 10 May 23
Adam and Tom were absolute pros in helping us get our old broken CAT5 cable out of the conduit and replacing it with modern fiber runs and enclosures. Great with communication and not giving up even if they ran into issues. If you have any IT problems or network issues, they can help you sort them out. Give them a call!
Moria Balsley
12:01 18 Apr 23
Adam was quick to respond, quick to fix our issue, and made the most out of his visit by asking if we had other issues. We really appreciate the great service!!
Scott Poorman
19:54 14 Mar 23
Dumping Spectrum and switching to TDS for my office phones required new cabling on a very short time frame. The guys at Intechtel squeezed me into their schedule on short notice and did exactly what I needed (better than I requested) and for less money than I expected. Grand slam!
Georgia Bierholm
18:51 12 Oct 22
Intechtel is awesome! The associates are professional, friendly and extremely knowledgeable and helpful. During my scheduled appointment, they efficiently assessed the laptop issues I was having with my Google Chrome account. After resolving those issues, they then made the needed adjustments so that my iPhone would mirror my laptop. They explained things as they went along and made sure I understood everything so that I could carry on alone. THANK YOU SO MUCH FOR YOUR EXCELLENT CUSTOMER SERVICE AND EXPERTISE!
Mike Belzer
22:48 26 May 22
Tom came out on an emergency call as I needed answers fast because of siding being done to the house. Not only did he come out and answer and solve my issue, but he also fixed some other issues that needed someone with his skills. He wired the whole house a couple years ago and did a great job. Now, he was able to update some of the wires with better access to the home. Curtious, communicative and skilled, what more can I ask for. Would definately call upon him again.
Susan Lam
23:35 25 Apr 22
Intechtel helped us sort out a cable problem with our point to point bridge. They were very informative and went above and beyond our expectations. I would highly recommend them for your IT needs!
Lori Stull
14:16 22 Jan 22
They fixed my laptop within an hour for free and even showed me how to fix the problem myself if it happens again. Needless to say, I’ll be using them for all my computer needs from now on.
Kianna Mildner
21:23 27 Sep 21
This company always has amazing customer service with fast results. Carrie, was a miracle worker! Thank you.
Katherine Jones
15:45 10 Sep 21
Such a great experience! Adam was terrific. He was responsive, knowledgeable, and helpful. This process was so painless, and affordable. I would highly recommend them to anyone.
Ashley ward
17:24 03 Jul 21
Called me right back and got me hooked up with internet within 10 mins amazing 👏
Mathew Mikolas
21:11 12 Apr 21
I dropped in on them in hopes of finding equipment for an antiquated system.Although I live outside of their service area, and they didn't have what I was looking for ( absolutely nobody does), they went above and beyond to try to help me and give me information, even though they did not stand to profit anything from their efforts.These are definitely the people I would call for their type of services in the CDA area
Bill Krutz
20:39 07 Apr 21
InTechTel has taken care of our school for the past five years. The projects have included VoIP phone system installation, cabling/configuring about 30 security cameras, and adding multiple network drops. They always providing insane quality and dedication. A ⭐⭐⭐⭐⭐ rating is not high enough.. Adam, Tom, and all staff.. Thank You!
Terry Gentry
20:54 31 Mar 21
These guys were very prompt, thorough, friendly and helpful. They took time with me, explained the problem and fixed my computer quickly. I definitely would recommend them to any of my friends and family.
Linda Payne
18:45 23 Mar 21
I love these guys!!!! As a sole practitioner in criminal defense, they reduce my stress level tremendously by keeping my internet, cell phone and computer working properly. I wouldn't be able to work without them.
Shelly R.
19:04 18 Mar 21
Great company with very smart technicians. Intechtel was able to provide my business with exceptional WiFi and installed a phone system that has great features. Thank you Intechtel for being honest and great to work with.
Lee Zink
23:41 17 Mar 21
We recently used Intechtel to set up a new internet system for our multi level home and several additional buildings on our property. Tom was our key contact person and his team included Sterling for a portion of the work. They did an excellent job of explaining the new system, the estimate, and ultimately the execution of the plan. They also went above the call of duty to make sure all systems were neatly installed and ensuring everything worked to our satisfaction. It was a GREAT experience and I will make sure to share my experience and recommendation to others in need of internet and tech help.
Gemma Coppola
06:06 25 Dec 20
Mike is great and so is intechtel. Your customer service is outstanding thank you
Chuck Vredenburg
23:32 24 Dec 20
The whole Intechtel team has been great! Every time I need some IT work, they are quick to help and they quality of work stand alone. Mike is always so helpful.
Danny Vredenburg
17:59 24 Dec 20
Mikey has the best customer service! Not to mention a very calming and soothing voice. For all your tech conceners give him a call
Larry Stein
16:15 13 Oct 20
Jonathon did a great job. Very courteous and efficient. Knowledgeable and helpful in helping us understand new system. Very satisfied!
Charles Meyer
04:17 25 Sep 20
Jonathan did an amazing job of taking my rat's nest of cables and turning it into a clean efficient space, which was no small task. He even took my Internet provider's cabling and ran it through the walls into my cabinet so all the wiring is now hidden in a single cabinet and our of site. Jonathan was very professional and made the whole experience very painless. I would highly recommend Intechtel to help you with your network needs!
G H
04:11 21 May 20
Thanks Intechtel for a professional install! Had a security camera system installed at two locations and everything is now linked on a common APP - Simple & Easy to use. Thanks Tom & Kenny for over the top service. Save yourself a lot of aggravation and just call Intechtel.
Russell Irby
22:29 17 Mar 20
Awesome customer service. Mike helped me get my internet going. Very knowledgeable and patient, went above and beyond to get me squared away. Glad to be doing business with them.
Travis N Lisa Carey
07:03 25 Jan 20
I have been a customer of Intechtel for 4 (or maybe even more) years. They have been my go-to contact when I have had any issues, questions, concerns with my Spectrum internet account. They have been my tech support, billing help, even my service changes contacts. I have always been so thankful for their help, professionalism and just over all kindness. They have gone out of their way to help me. If you have Spectrum cable/internet - you will find them to be a huge help!
Bill Colacurcio
03:14 09 Jan 20
Dealing with automated menus and ISP's in general is one of life's great hassles so I was pleasantly surprised that I can bypass the BS and have someone take care of the inevitable internet issues, from activating new service to tech support, they just handle it so you don't have to. Best of all it doesn't cost me anything so no reason not to. Mike's been great at getting everything sorted it's been a great overall experience, thanks so much intechtel!
Michelle McCullough
15:32 30 Dec 19
Mike is the BEST! We spend several calls together trying to figure out why the heck my stuff wasn't working. Totally not their fault at all but he helped me until the end. Using Spectrum and it is great!
Steven Thomas
20:57 18 Nov 19
absolutely the best service i have ever had dealing with a tech company!I called to get a quote to rewire my entire company. it just happened that i was having a network issue that i was struggling with at the time i had called. Adam offered to be on site in 30 mins to help troubleshoot without even being a customer yet! i gave them the bid and could not have been more happy. very clean work and very knowledgeable staff willing to go the extra mile for good service. Tom has years of experience and and it really showed with some of the more intricate things i needed done. i really do not think there are many companies in the area that could have accomplished so many of my company's special needs with such ease. i can not speak highly enough for Intechtel. knowledgeable, fast, and friendly! excellent team all around.
chuck vredenburg
19:37 15 Nov 19
I have an accounting and tax office and had hired someone to come in and set up and hard wire my office back in may of 2018. We have had trouble keeping the internet up and running. So I hired Adam (IntTecTel) to fix it. He did it in a couple of hours and charged me much less than I anticipated. And we have had no problems since. Great Job Adam you have my business from now on. Financial and Tax Reporting
Katie Kyle
00:53 24 Sep 19
I called about a week ago and Spoke with Alicia when I was searching around for the best provider. She was SO helpful that once I was ready to move forward I called back and she walked me through the entire process. The customer service was outstanding and I am especially impressed with how accommodating Miss Alisha Colling was so Kuddos to her!
Wesley Harrison
23:24 15 Sep 19
Had a computer blue screen. I looked around online for computer repair shops and due to the review ratings they have, I called them. While the price they quoted for troubleshooting was not the cheapest price I was quoted, I decided to go with them. I am happy to say that I received what I feel is a value far in excess of the slightly higher troubleshooting fee. They not only fixed it fast but did a few other extra things to help it run cooler and better. There was a short in a networking card causing it to crash (bluescreen) and not reboot. James identified the issue, called me and asked how I connected to my internet (I told him by ether cable - it’s faster) and then told me that unless I wanted another wireless network card, that I don’t need, my computer is ready to go. It was all covered under the original trouble shooting fee. I’m sharing this long version to emphasize that they did not try to sell me anything I did not need and that is what I can appreciate about their integrity. I thank all of you very much!
Tina Banfill
14:39 13 Sep 19
Our firm has used a number of service providers in the CDA area for the last 8 years and our experiences varied from poor to average at best. We are so grateful that we found Intechtel! The staff is always responsive and the service is always reliable and reasonably priced. Our firm would recommend them over any other CDA firm to anyone needing assistance. We won't go anywhere else!
Kenna Cox
20:12 10 Aug 19
Alisha was an amazing help! She was very sweet and easy to work with and took care of all of the back-and-forth with my internet provider so that I never had to wait on hold. She handled my setup and eventually my cancellation of service and I enjoyed chatting with her and having her call me back vs. waiting on hold with the large corporation. Let her make your life easier. Thank you!!
Casey Denton
17:14 16 Jul 19
Alisha was amazing and provided excellent customer service. She explained the plans and never tried to "upsale" me. I had some problems with spectrum at the beginning and she handled all of the customer service with them and made my life and experience SO much better. Was helping in picking out not only the right plan but also the appropriate equipment. Also explained the fine print and how the charges change with time and with any upgrades. Overall extremely satisfied with their service and will use again when I need future services. 5/5 would recommend:)
Amy Koon
23:36 02 May 19
Tom and his crew did an amazing job with data cabling installation for us at our new business location. We were under a tight deadline, which they graciously accommodated. Tom was very thorough and informative while creating our bid, he even called and asked follow up questions and made great suggestions we hadn't considered. The crew experienced some unexpected obstacles at the job site and were super professional and flexible. I would highly recommend them and we will definitely call them again next time.
Local Top 20
02:39 02 Sep 16
InTecTel handles a variety of technology resources like business phone systems, business internet as well as fiber. Also, their experience includes data and phone cabling/ networks. They are specialists in wireless networks for hotels, large outdoor areas, venues, businesses. A great asset for businesses in the North Idaho and East Washington area. I know this because I handle their yellow pages.
Technology Services
Surveillance and Security Systems
Intechtel designs, builds, and deploys CCTV and IP security camera systems. Get quality surveillance along with dedicated support. Protect your home or business. Learn more
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Business Phone Systems
Your phones are the front door of your business. Intechtel designs, deploys, and manages feature rich on site and cloud phone systems of all sizes from a single phone to a call centers worth.Learn more
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Networking and Cabling Services
Intechtel is the trusted source for technology deployments and data cabling projects in the inland Northwest. We provide local service to businesses of all sizes. Learn more
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Tech Support
We offer managed IT services for your business including tech support, network and computer security, maintenance, and backups. All at a predictable, consistent monthly cost. Learn more
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91
PERCENT: Of cyberattacks where email is responsible. 108
THOUSAND: Average small business data breach cost23
BILLION: Devices connected to the internet82
PERCENT: Of ransomware attacks that target small businessesManaged IT Service Plans
| Features | Platinum Support Agreement | Gold Support Agreement | Silver Support Agreement | Hourly Tech Support Rate |
|---|---|---|---|---|
| Online trouble ticketing and customer back-end support | YES | YES | YES | Per Hour Rate |
| Onsite Support | YES (Same Day) | YES (No later than next business day) | YES (Soonest available) | Per Hour Rate |
| Remote Support | YES | YES | YES | Per Hour Rate |
| Daily Offsite Backups | YES | YES | Not Included (Available Ala Carte) | Per Hour Rate |
| Site Internet Monitoring | YES | YES | Not Included (Available Ala Carte) | Per Hour Rate |
| Managed Antivirus | YES | YES | Not Included (Available Ala Carte) | Per Hour Rate |
| Managed DNS with site, virus, and spyware blocking | YES | YES | Not Included (Available Ala Carte) | Per Hour Rate |
| Managed Email | YES | Not Included (Available Ala Carte) | Not Included (Available Ala Carte) | Per Hour Rate |
| Advanced Hardware Replacement/Service | YES | Not Included (Available Ala Carte) | Not Included (Available Ala Carte) | Per Hour Rate |
| Recommendations | The best in IT protection and support. | Excellent IT coverage at about the same cost as a few service calls. | Great for small business with a small IT budget. | For businesses who want to pay per call/appointment. |