Customer Story: Redal & Redal Law
Redal & Redal Law Firm’s IT Transformation
Redal & Redal Law Firm in Coeur d’Alene needed an IT partner who understood the demands of handling sensitive legal data. Their previous provider left them with outdated hardware, weak cybersecurity, and minimal support—putting both operations and client trust at risk.
The Challenge:
Redal & Redal Law Firm required a modern IT environment that could protect sensitive client data, ensure reliable communication, and support day-to-day operations efficiently. They needed:
Secure, enterprise-grade hardware and network infrastructure
Robust cybersecurity protections and offsite backups
Reliable systems for client data, communications, and office surveillance
Proactive, ongoing IT support from a local, trusted partner
Our Solution:
Intechtel delivered a complete IT overhaul, building a secure, future-ready environment tailored to the needs of a modern law firm.
Network & Infrastructure – Redesigned network, business-grade server, and enterprise firewall for security and performance.
Cybersecurity & Backup – Multi-layered security protections with offsite backups to safeguard sensitive client data.
VoIP Communication – Installed a modern VoIP phone system for reliable, efficient office communication.
Security Cameras –Deployed a full office surveillance system to enhance safety and visibility.
Ongoing IT Support – Provided managed IT services with continuous monitoring, proactive maintenance, and responsive local support.
The Outcome:
Since 2015, Redal & Redal has partnered with Intechtel to keep their firm secure, reliable, and compliant. With enterprise-grade cybersecurity, modern systems, and ongoing IT support, they operate with confidence—protecting client trust and focusing fully on their legal practice.
What the client says about the experience:
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