Intechtel
fairgrounds

Customer Story: Kootenai Fairgrounds

Kootenai County Fairgrounds Modernizes Campus-Wide Technology

The Kootenai County Fairgrounds in Coeur d’Alene needed reliable, property-wide technology to support events, administrative operations, and public gatherings. Disconnected systems, limited WiFi, outdated phones, and no surveillance were slowing operations and creating security gaps.

The Challenge:

The Fairgrounds required a fully integrated IT environment to ensure seamless operations, safety, and scalability. Their needs included:

Consistent, secure WiFi coverage across all buildings and grounds
High-definition, 24/7 surveillance with night vision capabilities
A unified, scalable phone system for office operations
Structured cabling to support current and future technology needs
Managed IT support and cybersecurity protections
Cloud-based tools for remote access and flexible operations

Our Solution:

Intechtel partnered with the Fairgrounds to implement a comprehensive technology foundation:

Campus-Wide WiFi & Network Infrastructure – Upgraded to high-speed fiber internet, installed managed WiFi with strategic access points, and implemented professional structured cabling for multiple buildings.
4K Surveillance System– Deployed high-definition IP cameras with night vision and remote access to monitor the property and enhance security.
VoIP Communication – Installed a modern IP-based phone system with flexible call handling, voicemail-to-email, and scalable routing for office staff.
Cybersecurity – Firewalls, secure backups, and protections to defend against digital threats.
Cloud Services – Secure remote access, data continuity, and flexible cloud-based tools.

The Outcome

With Intechtel’s support, the Fairgrounds now operates a seamless, property-wide technology ecosystem. Reliable WiFi, modern surveillance, and managed IT services allow staff to focus on hosting successful events, improving guest safety, and managing operations efficiently. From overnight monitoring to live event readiness, Intechtel keeps the Fairgrounds secure, connected, and running smoothly.

 

What the client says about the experience: