Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. During the pandemic, VoIP and video conferencing have skyrocketed by over 210%. This is largely due to the move to remote work and hybrid offices. Sixty-seven percent of surveyed companies say switching […]
Endpoints make up much of a company’s network and IT infrastructure. This is a collection of computers, mobile devices, servers, and smart gadgets. As well as other IoT devices that all connect to the company network. The number of endpoints a company has will vary by business size. Companies with less than 50 employees have about 22 endpoints. Small businesses with 50-100 employees have roughly 114. Enterprise organizations with 1,000+ employees average 1,920 endpoints. Each […]
One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company network and data. This would be via a login or other authorized connection. Because insiders have authorized system access, they bypass certain security defenses. Such as those designed to keep intruders out. Since a logged-in user isn’t seen as an intruder, those security protections aren’t triggered. There […]
Today we’re going to be talking about managed services providers (MSP), specifically within the IT industry. You may have heard this term – MSP or managed services. I want to tell you a little more about what that is and why it could be beneficial to your business or operation. What is an MSP? A managed service provider essentially takes over the day-to-day functions of IT and technology management for businesses, some large homes, enterprises, […]
Today, were talking about video conferencing. You know, that thing we all used to do (and hate) and now we’re forced to do every day? Yeah, that. There are a lot of video conferencing options out there and many of us have been forced to work with what we have. Sometimes, that’s a laptop camera and microphone that sounds terrible and looks even worse. Instead, check out what we install for clients looking for […]
Cyber-attacks are becoming an increasing threat to businesses of all sizes. Employees might notice simple changes to their homepage, endless pop-ups, strange new programs, phishing emails that look legitimate, frequent crashes or even complete file lockout due to ransomware. Unfortunately, these experiences are becoming more prevalent as technology evolves and is adopted by more businesses. According to research from Cyber security Ventures, a business fell victim to a ransomware attack every 40 seconds in […]
Are you a national IT / Tech Support organization looking to have a local project handled in North Idaho and Eastern Washington? Intechtel offers contracted IT services on an incidental or project basis. One call to 208-635-4400 gets a resource secured for your project with negotiable payment terms on an hourly or time and materials basis . Some of the items we specialize in include: Data / Internet cabling, termination, or moves Computer hardware troubleshooting […]
Intechtel knows computer operating systems. From Windows to Linux and everything in between, we can assist you with your Operating system issues, including driver issues from changing operating systems. We can also assist you with changing your operating system to something more familiar or user friendly. Need to restore your system after a hardware failure, but no longer have your restore media? We can help you with getting your system restored, and your files back […]