Business Phone Systems for Coeur d’Alene & Spokane | VoIP Installation & Service

Looking for a phone system that fits your business? Intechtel specializes in the sales, installation, service, and management of business phone systems in Coeur d’Alene, Spokane, and surrounding areas. Whether you’re replacing an outdated analog or digital PBX with a modern on-premise system, or transitioning to a cloud-based solution with all the features you need but none of the high upfront costs, we’re here to help. We offer business phone systems that support traditional analog POTS landlines, Voice Over IP (VoIP) SIP trunking, and digital (T1) services. Using industry best practices, we ensure maximum reliability, with support and maintenance included at no additional charge. Contact us for a free on-site survey and professional recommendation tailored to your needs.
Business phone systems for North Idaho, Coeur d’Alene, Post Falls, Spokane, Spokane Valley, Sandpoint, Kellogg, and surrounding areas.
Phone System Features
Voicemail-to-Email
Time Conditions
Auto Attendant
Queues
Call Recording
Remote Phones
Multiple Caller IDs
Softphones
Virtual Extensions
User Controls
Choosing a Business Phone System

Cloud-Based VoIP System

Small On-Premesis System

Large On-Premesis System
Business Phone Service Plans
Enterprise SIP/VoIP

Cloud-Based Service

Get A Free Phone System Quote
Provide a few details about your business phone system needs, and we'll deliver a personalized, no-obligation quote.
Cloud-Hosted Or On-Premise Phone Systems
✓ No equipment maintenance cost
✓ Much lower set-up cost
✓ Operational expense model
CONS
✓ Less risk, work and complexity – provider is responsible
✓ Quickly grow and easily cut-back
✓ No manual maintenance or updates
CONS
❌ Can be limited on number of phones based on bandwidth/network
✓ No updates and maintenance – provider is responsible
CONS
❌ No control over your system. The provider has actual control of the phone system.
✓ Provider may provide solutions that a business could not financially afford if obtained independently
CONS
❌ Some features and options don’t scale up cost-effectively
✓ Easy to get started
✓ Inexpensive to implement
✓ Not dependent on IT personnel
CONS
❌ Training will be required for users. Training may or may not be offered by providers.
Cloud-Hosted Phone Systems:
On-Premises Phone Systems:
✓ Not locked into a monthly plan
✓ Potentially lower total cost of ownership, especially with growth
✓ Company asset
CONS
❌ Higher initial set-up cost
❌ Equipment maintenance and support costs
✓ Complete control of expansion
✓ Flexibility – switch solutions or mix and match
CONS
❌ A larger systems means more complexity you will have to manage on your own
❌ Installation and planning take time
✓ Total control over your phone system
✓ Able to really customize to match needs
CONS
❌ All maintenance, updates, fixes and support must be handled internally or hired out by the company.
✓ Total flexibility – Phone system owners can do as they wish with their equipment.
CONS
❌ Changes can be expensive. Some companies may not have the IT or financial resources to make major changes.
✓ IT support personnel or contractor typically trains staff
CONS
❌ May take longer
❌ More equipment needed

Need Fully Managed IT Support? IT Support Plans ➝
Partnering with a Managed IT Service Provider (MSP) ensures your business has expert, local support for all its tech needs. MSPs provide predictable, scalable costs and proactive monitoring, helping businesses avoid costly emergencies and operational inefficiencies. They also enhance security through layered protections, employee training, and real-time problem resolution, giving you peace of mind and freeing your team to focus on their core responsibilities.

Real Customer Stories Coeur d'Alene Public Golf Course ➝
The Coeur d'Alene Public Golf Course was operating with outdated infrastructure that struggled to meet the needs of their day-to-day operations. They were dealing with unreliable WiFi, an aging analog paging system, and a legacy phone system that was difficult to manage and update — especially when seasonal schedules and events demanded frequent changes. Their goals were clear...read more.
Here’s what our customers have said.
At Intechtel, customer satisfaction is at the heart of what we do. Each story of success fuels our commitment to providing expert managed IT services and tech support to Coeur d’Alene, North Idaho and the Spokane area.
