Client Gets Full IT Makeover Across EP Global Companies

When we first met EP Global and its companies, including Tate and Associates Accounting, they were dealing with slow response times and ongoing issues from a large IT provider. Referred by another Intechtel client, they’ve now trusted Intechtel as their IT partner for over 2.5 years.

The Challenge:

Slow DSL internet creating constant bottlenecks for Tate and Associates’ cloud-based accounting software

Outdated network, hardware, and an aging Windows Server 2012 R2 increasing security and performance risks

Long IT support wait times and inconsistent help

Inefficient onboarding and offboarding slowing staff productivity

Two offices in the same building that needed to function as one connected workspace

Our Solution:

High-Speed Fiber Internet - Delivered dedicated fiber internet to eliminate delays and support cloud accounting and business applications

Cloud Migration - Replaced aging servers with secure, scalable cloud systems to improve reliability and reduce long-term costs

Responsive IT Support - Provided fast, local support for day-to-day issues, hardware needs, and cybersecurity concerns

Microsoft Management - Simplified onboarding and offboarding with streamlined user access and device setup

Cabling and Office Connectivity - Installed structured cabling to connect both offices, support expansion, and improve Wi-Fi coverage

The Outcome

Today, EP Global companies run on a high-performance technology environment tailored to their mix of businesses. Fiber internet, a modernized network, and secure cloud-based systems keep daily operations smooth and efficient. Proactive monitoring and scalable solutions help prevent downtime, while streamlined onboarding and offboarding save staff time. The connected offices now function as one unified workspace, making collaboration easier across teams. With Intechtel’s quick, local service, the team resolves issues before they disrupt work, giving EP Global the confidence and freedom to focus on growth.