Bring your own device (BYOD) is a concept that took hold after the invention of the smartphone. When phones got smarter, software developers began creating apps for those phones. Over time, mobile device use has overtaken desktop use at work. According to Microsoft, mobile devices make up about 60% of the endpoints in a company network. They also handle about 80% of the workload. But they’re often neglected when it comes to strong cybersecurity measures. […]
Microsoft Teams is a lot of things. It’s a video conferencing tool, a team messaging channel, and a tool for in-app co-authoring, just to name a few. During the pandemic, the popularity of Teams skyrocketed. User numbers for MS Teams jumped from 20 million in November 2019 to 75 million in April 2020. As of this year, Microsoft reports a user count of 270 million for the platform. This makes it the most popular business […]
Have you ever bought a new computer and then had buyer’s remorse a few months later? Maybe you didn’t pay attention to the storage capacity and ran out of space. Or you may have glossed over memory and experienced constant freeze-ups. An investment in a new PC isn’t something you want to do lightly. Doing your research ahead of time and consulting with a trusted friend or IT shop can help. It will keep you […]
Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world, people can order something on their phones and see it on their doorstep the next day. Keeping up with expectations means leveraging the right technology. As 2023 is on the horizon, it’s the perfect time […]
Just five or six years ago, VoIP was still considered a “different” type of business phone system. One that wasn’t the norm. But the pandemic changed that way of thinking. Now internet-based phone systems aren’t simply the norm. They’re mandatory for business continuity. During the pandemic, VoIP and video conferencing have skyrocketed by over 210%. This is largely due to the move to remote work and hybrid offices. Sixty-seven percent of surveyed companies say switching […]
Endpoints make up much of a company’s network and IT infrastructure. This is a collection of computers, mobile devices, servers, and smart gadgets. As well as other IoT devices that all connect to the company network. The number of endpoints a company has will vary by business size. Companies with less than 50 employees have about 22 endpoints. Small businesses with 50-100 employees have roughly 114. Enterprise organizations with 1,000+ employees average 1,920 endpoints. Each […]
One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company network and data. This would be via a login or other authorized connection. Because insiders have authorized system access, they bypass certain security defenses. Such as those designed to keep intruders out. Since a logged-in user isn’t seen as an intruder, those security protections aren’t triggered. There […]
The holiday shopping season is taking off. This means that scammers have also revved up their engines. They’re primed and ready to take advantage of all those online transactions. Don’t forget to stay safe online during the buying frenzy that occurs this time of year. An ounce of cybersecurity prevention is definitely worth a pound of cure. It can also save you from a financial or privacy nightmare. Here are some of the most critical […]
One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete. Discontinued technology can leave computers and networks vulnerable to attacks. While older technology may still run fine on your systems that doesn’t mean that it’s okay to use. One of the biggest dangers of using outdated technology is that it can lead to a data breach. […]
How do people find out more about a business? They probably Google it. That’s why business owners need to be hyper-aware of how their business looks online. Whether you have a new business or an established business that is unsearchable on the internet, now is the time to work on your online business presence. Here are five effective ways to ensure your business looks as professional and trustworthy online as it does in person. […]
Are you a national IT / Tech Support organization looking to have a local project handled in North Idaho and Eastern Washington? Intechtel offers contracted IT services on an incidental or project basis. One call to 208-635-4400 gets a resource secured for your project with negotiable payment terms on an hourly or time and materials basis . Some of the items we specialize in include: Data / Internet cabling, termination, or moves Computer hardware troubleshooting […]
Securing your wireless network at home properly is important not only to protect your personal information and files, but your speed as well. Wireless networking is inherently risky as you are sending data over the air. Information from your wireless network can be intercepted just like signals from cell or cordless phones. Whenever a wireless connection is being utilized, it is important to ensure that your business and files are private and secured. If your […]
Intechtel knows computer operating systems. From Windows to Linux and everything in between, we can assist you with your Operating system issues, including driver issues from changing operating systems. We can also assist you with changing your operating system to something more familiar or user friendly. Need to restore your system after a hardware failure, but no longer have your restore media? We can help you with getting your system restored, and your files back […]
Picking the right Internet service can sometimes be a pain, and we understand that. There are many different types of service, speeds, and brands out there and picking the right one for your home or business is important. For the most part, we have been taught to believe that speed is the most important thing and that the package with the highest speed at the lowest cost wins, right? Not so fast. When it comes […]