Recycled Cycles in Hayden, ID
Recycled Cycles Finds Reliable IT Partner for Security & Growth
When Recycled Cycles was looking to improve their IT systems and protect their network, a business consultant suggested partnering with a third-party IT provider. Around the same time, their internet provider recommended they try Intechtel — and that introduction became the start of a trusted, ongoing partnership.
The Challenge:
Recycled Cycles has been helping customers find hard-to-locate parts for motorcycles, dirt bikes, snowmobiles, and ATVs since 1980. Their challenges included:
Ensuring fast, reliable internet for staff and point-of-sale systems.
Maintaining a secure network to protect sensitive customer data.
Keeping communications and IT systems running smoothly for efficient operations.
Our Solution:
Intechtel provided tailored IT support to address their needs:
Managed IT Services & Onsite Support – Proactive monitoring, troubleshooting, and support.
High-Speed Internet Connectivity – Access points and a robust WiFi network for reliable connectivity.
Enterprise-Level Cybersecurity – Firewalls and network protections to safeguard sensitive customer information.
VoIP Phone System – A modern, reliable communication solution installed for maximum efficiency.
Data Cabling & Infrastructure – Structured cabling to ensure all systems operate efficiently.
The Outcome
With Intechtel’s support, Recycled Cycles now has a secure, high-performing IT environment, enabling them to focus on fast shipping, safe ordering, and excellent customer service. When issues arise, Intechtel is just a quick call away, getting their systems back up and running promptly. They enjoy all the benefits of having a dedicated IT department—without the overhead of hiring full-time staff.
What the client says about the experience:
"Our business is 90% online sales. Computers are our life blood. For several years we struggled to find a reliable and knowledgeable Tech Services company. Since partnering with Intechtel in 2017 we have received quality technical support and service. Their team is professional, proactive and kind. The stress of trying to manage our computer system is gone and sales have been great."
Hob and Katie Blank
Business Owners
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