Local Home Builders
The Challenge: Full IT Transformation
The Challenge:
A well-established North Idaho construction company entered a period of ownership restructuring and quickly realized their outdated, patchwork IT systems were holding them back. Over the years, the company had accumulated a mix of temporary fixes, unreliable hardware, and makeshift setups that no longer supported their growing needs across multiple offices and field locations.
They faced several challenges:
- Unreliable network infrastructure spread across disconnected systems
- A makeshift server setup in a coat closet, causing overheating and cable clutter
- No centralized file management or secure data storage
- Outdated phone system with poor call quality and limited features
- Inconsistent WiFi coverage and poor internal communication
- No cybersecurity protections or IT support plan in place
Their goals were clear:
- Establish a reliable, scalable network across their main office and satellite locations
- Implement secure, centralized file storage with controlled access
- Modernize communications with an enterprise-grade phone system and WiFi system
- Create a more professional and functional cable infrastructure
- Improve cybersecurity and ongoing IT support
- Refresh their online presence to better represent their brand and work
Our Solution:
Intechtel worked closely with the company to deliver a full-scale IT transformation — from physical infrastructure to digital tools — designed to meet the demands of a modern construction business.
A Ground-Up Cabling Infrastructure Build
We started by removing the tangled mess of outdated equipment and completely rewiring the main office. A professional-grade equipment rack was installed to house all networking hardware with proper ventilation, cable management, and room for future expansion. This laid the foundation for stable connectivity and scalability.
Secure Networking & Centralized File Storage
A segmented and secure network was implemented to separate internal staff activity from guest access. A new domain controller enabled centralized user management, while a high-capacity NAS (Network Attached Storage) system provided a reliable, on-site solution to store and organize thousands of project photos, plans, and documents critical to daily operations.
VoIP Phone System, WiFi Network & Surveillance
To modernize communications, Intechtel installed an enterprise-grade VoIP phone system with HD audio, voicemail-to-email, and time-based call routing. We also deployed a powerful WiFi system for seamless coverage throughout the office. A fully integrated surveillance system was added to enhance security and provide peace of mind both during and after work hours.
Digital Presence & Ongoing Support
Beyond the physical upgrades, we rebuilt the company’s outdated website to better showcase their professionalism and capabilities. The new site reflects the quality of their work and makes it easier for clients to engage with them. Today, Intechtel continues to provide managed IT support, remote monitoring, cybersecurity services, and maintenance across all locations.
The Outcome:
This North Idaho construction company now operates with the kind of enterprise-grade IT infrastructure typically reserved for much larger firms. Their systems are faster, more secure, and far easier to manage — giving their team more time to focus on delivering exceptional construction projects.
With Intechtel as their trusted partner, they’re no longer reacting to tech problems — they’re prepared for growth, collaboration, and long-term success.
What the client says about the experience:
