Business VoIP Phone Systems: Coeur d’Alene, Post Falls, & Spokane
Office Phones Service, Installation, and Support
Phone System Features
Choosing a Business Phone System
Cloud-Based VoIP System
Small On-Premesis System
Large On-Premesis System
Business Phone Service Plans
Cloud-Hosted Or On-Premise Phone Systems
✓ No equipment maintenance cost
✓ Much lower set-up cost
✓ Operational expense model
CONS
Ongoing monthly cost✓ Less risk, work and complexity – provider is responsible
✓ Quickly grow and easily cut-back
✓ No manual maintenance or updates
CONS
❌ Can be limited on number of phones based on bandwidth/network
✓ No updates and maintenance – provider is responsible
CONS
❌ No control over your system. The provider has actual control of the phone system.
✓ Provider may provide solutions that a business could not financially afford if obtained independently
CONS
❌ Some features and options don’t scale up cost-effectively
✓ Easy to get started
✓ Inexpensive to implement
✓ Not dependent on IT personnel
CONS
❌ Training will be required for users. Training may or may not be offered by providers.
Cloud-Hosted Phone Systems:
On-Premises Phone Systems:
✓ Not locked into a monthly plan
✓ Potentially lower total cost of ownership, especially with growth
✓ Company asset
CONS
❌ Higher initial set-up cost
❌ Equipment maintenance and support costs
✓ Complete control of expansion
✓ Flexibility – switch solutions or mix and match
CONS
❌ A larger systems means more complexity you will have to manage on your own
❌ Installation and planning take time
✓ Total control over your phone system
✓ Able to really customize to match needs
CONS
❌ All maintenance, updates, fixes and support must be handled internally or hired out by the company.
✓ Total flexibility – Phone system owners can do as they wish with their equipment.
CONS
❌ Changes can be expensive. Some companies may not have the IT or financial resources to make major changes.
✓ IT support personnel or contractor typically trains staff
CONS
❌ May take longer
❌ More equipment needed
Get A Free Phone System Quote
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Partnering with a Managed IT Service Provider (MSP) ensures your business has expert, local support for all its tech needs. MSPs provide predictable, scalable costs and proactive monitoring, helping businesses avoid costly emergencies and operational inefficiencies. They also enhance security through layered protections, employee training, and real-time problem resolution, giving you peace of mind and freeing your team to focus on their core responsibilities.
Coeur d’Alene VoIP Phone System Story: Redal & Redal Law Firm
With outdated hardware, minimal cybersecurity, and unreliable communication tools, Redal & Redal Law knew it was time for a full IT overhaul. They partnered with Intechtel to modernize their systems—starting with a new business phone system tailored to the needs of a busy law office. The upgraded VoIP solution improved call quality, flexibility, and reliability, ensuring they could stay connected with clients and colleagues without disruption.
In addition to a new phone system, we installed new network cabling, a secure server and firewall, implemented enterprise-grade cybersecurity and offsite cloud backups, deployed a complete surveillance system, and now provide ongoing managed IT support. The result is a law firm that operates securely, reliably, and with confidence. Check out the full story by following the button below.
Real Results.
Here’s what our customers have said.
At Intechtel, customer satisfaction is at the heart of what we do. Each story of success fuels our commitment to providing expert managed IT services and tech support to Coeur d’Alene, North Idaho and the Spokane area.
